Frequently Asked Questions

Where are Becco bags designed and manufactured?

Our bags are designed in Chagrin Falls, Ohio, and are manufactured in China. Our bags are made of a canvas/polyester mix. Our manufacturer certifies that they are phthalate free, fire retardant, RoHS, REACH, and MIL-SPEC compliant.

Why are your patches backed in the hook side of Velcro?

Our patches are designed specifically to work with our patent-pending Hook & Loop bag design. The patches stick directly on our bags and can be moved around and swapped out so you can continually design your bag again and again.

How do I clean my Becco bag?

We suggest hand washing your bag and line drying.

What ages fit your Hook & Loop backpacks?

Our small backpacks are a pediatrician-approved size and weight for children ages 2-10. Our large backpacks are approved for ages 8 and up.

What is your return policy? 

Any unused item in its original condition is eligible for return if postmarked within 15 days of delivery. Refund to the original payment method is available only if returned within 15 days. Store credit or exchanges are available after 14 days for defective merchandise. 

Please contact help@beccobags.com with your order number and the items you want to return. Our team will provide you with a pre-paid return shipping label. Original shipping charges are non-refundable. 

*Becco Bags reserves the right to deny any return if the merchandise returned does not comply with our returns policy. Please refer to our full Refund Policy for details.